contact

We will only respond to inquiries between 10:00 and 17:00 on weekdays.

( Excluding weekends, public holidays, summer, winter, and New Year's holidays)

Please note that it may take some time.

▼Product inquiries

・Please be sure to specify the product name (umbrella model number, umbrella color, handle name) when making your inquiry.

・About mail order

At Omori Shoten, you can combine your favorite umbrella with a handle. Combinations not listed on the online store can be purchased online, so if you would like to purchase online, please contact us with the details below.

① Product number, color, and handle of the product you wish to purchase

② Name (full name)

③Address​

④Telephone number

⑤Your preferred payment method (bank transfer/credit card payment)

▼Inquiries regarding orders

If you have already placed an order, please be sure to include your order number and full name.

▼Omori Shoten umbrella repair reception (delivery)

Please specify the return address, postal code, address, telephone number, and the area to be repaired.

We will contact you and provide you with a quote as soon as the umbrella arrives.

*When repairing a folding umbrella, please keep the handle and umbrella bag that are not needed for repair to avoid them getting lost.

▼For those who want to exchange handlebars (delivery)

Please contact us by specifying the following:

① Desired shape and material

② Name (full name)

③Address

④Telephone number

⑤Your preferred payment method (bank transfer/credit card payment)

As soon as the umbrella arrives, we will contact you and provide you with a proposal and quote.

For more information, see repair.

▼Regarding magazine publications and handling

Please contact us with your details and we will contact you.