Only Omori Shoten umbrellas can be repaired for broken bones, bent bones, missing parts, etc.
Please contact us if you have any problems.
* Regarding umbrella repairs, we do not repair umbrellas made by other companies.
Click here for handle replacement
How to keep
Visit or delivery only*
*For delivery, please check the following
about 2-3 weeks
(Saturdays, Sundays, and holidays/excluding year-end and New Year holidays and summer/winter holidays)
We will check the condition as soon as we receive the umbrella.
▼Bone bending/broken bone repair・・・¥1650～¥3300
▼Damage/loss of parts... ・・・ From 550 yen
▼Tear of fabric・・・・・・ ・・・ ・Consultation required
▽For stores ・・・Cash advance payment
▽Delivery ・・・Bank transfer
* Please bear the round-trip shipping fee and transfer fee.
Store delivery only Weekdays 10:00-17:00 (Saturdays are store business days only)
Please note that we cannot deliver on Sundays, public holidays, or long holidays.
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Delivery reception method
Please check the following before sending
★There are many cases where the umbrella does not arrive even if you contact us.
Sorry to trouble you, but please be sure to include ① and ② together.
①Please send the repaired umbrella to here.
4-11 Kanda Sakuma-cho, Chiyoda-ku, Tokyo
Omori Shoten Co., Ltd.
② Please send an email from contact
(We will contact you as soon as the umbrella arrives.)
Please specify your name, zip code, address, phone number, and repair location.
③ As soon as we can confirm the condition of the umbrella, we will inform you of the repair fee.
We will contact you about 1 week after your reservation.
After confirming the payment, we will proceed with the repair.
[Notes on shipping]
●If the broken bone hits the fabric, the fabric may tear, so please cover the broken bone with paper or the like.
●In the case of a folding umbrella, the handle of the umbrella is a screw type, so it can be removed by turning it. Please remove it if possible.
●Please do not send the attached umbrella bag.
Please do not send anything other than an umbrella.
*If you have any questions, please contact us before shipping.
Please take advantage of it.
Thank you very much.